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Addmotor

Freetan M-368X Full-Suspension Semi-Recumbent eTrike

0
votes

Question:

Hello. Is there a headrest available for the seat or a seat with a headrest available or coming soon?

Answer:

Unfortunately, we don't have a detachable headrest for this seat, and no headrest-integrated seat will be launched anytime soon.

ManageAugust 10, 2026

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votes

Question:

Since I want the orange trike, and comes with black rims, could I have the orange rims, in place of the black rims?

Answer:

Please contact our sales department at sales@addmotor.com

ManageAugust 10, 2026

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0
votes

Question:

Can I buy that seat to fit mine

Answer:

Hi there, thank you for reaching out. Please get in touch with our customer support at sales@addmotor.com. Our expert will help you out.

ManageAugust 11, 2026

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0
votes

Question:

How hard is it to peddle without the battery being on?

Answer:

Hi there, thank you for reaching out! It really depends on the rider, as everyone has a different experience and preference when it comes to cycling. However, the M-368X e-trike features a 7-speed cassette, which provides a wider range of gearing and makes pedaling easier. You can reach out to sales@addmotor.com to check whether test rides are available in your area. Alternatively, if you live near our El Monte store, you’re welcome to visit us for a test ride.

ManageAugust 11, 2026

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0
votes

Question:

Can you give the measurements and weight please?

Answer:

Total Length: 83.5" Width: 31.9" and weighs about 148 lbs (including the battery).

ManageJune 27, 2026

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0
votes

Question:

I bought a new trike and I’m trying to write a review, but it keeps telling me that I’m not able to because I’m not an owner of a Bike

Answer:

Hi there, to submit a review, you’ll need to mark your order as complete first. We have updated your order status for you; kindly give it another try.

ManageJune 23, 2026

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1
votes

Question:

Is there an accessory bag available for the rear cargo basket?

Answer:

Unfortunately, we do not currently have a bag compatible with the rear cargo basket.

ManageJune 09, 2026

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0
votes

Question:

I like the darker blue trike but for me the beige wall tires are ugly and the ones on the Gulf Blue are Aesthetically pleasing, can you have different wheels and tires on different colored bikes?

Answer:

Hello, if you are interested in the Blue M-368X model, we can customize the tire and rim colors as you like, or would you prefer changing the orange rims and black tires as Gulf Blue version shows?

ManageMay 30, 2026

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0
votes

Question:

I like the darker blue trike but for me the beige wall tires are ugly and the ones on the Gulf Blue are Aesthetically pleasing, can you have different wheels and tires on different colored bikes?

Answer:

Hello, if you are interested in the Blue M-368X model, we can customize the tire and rim colors as you like, or would you prefer changing the orange rims and black tires as Gulf Blue version shows?

ManageMay 30, 2026

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0
votes

Question:

Can I purchase an extra battery for this trike I just ordered one ?

Answer:

You could visit this link to purchase additional batteries: https://www.addmotor.com/products/20ah-xuanwu-battery-521

ManageMay 30, 2026

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Answer:

Extra batteries will be available this summer July-August

Addmotor CustomerMay 12, 2026

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Answer:

Yes, please email to sales@admotor.com.

ManageMay 02, 2026

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0
votes

Question:

Is the seat adjustable for different heights?

Answer:

Yes. It features a spacious 17.3" x 13.7" PU cushion that can be adjusted forward and backward to accommodate different rider heights.

ManageApril 25, 2026

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0
votes

Question:

Can the backrest angle be adjusted?

Answer:

Yes. The backrest is multi-angle adjustable, allowing you to find the perfect angle for customized lumbar support.

ManageApril 25, 2026

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0
votes

Question:

What is the maximum weight limit for rider and cargo?

Answer:

Freetan M-368X can support up to 280 lbs for the rider plus 100 lbs for groceries.

ManageApril 25, 2026

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0
votes

Question:

How much does the trike weigh (including the battery)?

Answer:

The total weight including the battery is approximately 148 lbs (67kg).

ManageApril 25, 2026

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0
votes

Question:

What kind of tires does the M-368X use for different terrains?

Answer:

It is equipped with 20 × 4.0" fat tires, a dual suspension and a differential system, delivering excellent grip and enhanced riding comfort across various terrains such as sand, and gravel.

ManageApril 24, 2026

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0
votes

Question:

Is the trike equipped with turn signals?

Answer:

Yes, the Freetan M-368X is equipped with the EB 2.0 5-in-1 lighting system, including turn signals, flashing lights, hazard lights, and other integrated functions, to enhance riding safety.

ManageApril 24, 2026

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0
votes

Question:

Does it come with a charger included?

Answer:

Yes, a charger is included, you don't need to order it separately.

ManageApril 24, 2026

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0
votes

Question:

How long does it take to fully charge the battery?

Answer:

It takes approximately 8–10 hours to fully charge a depleted 48V 20Ah battery using a 48V 2A charger.

ManageApril 23, 2026

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0
votes

Question:

Is the rear cargo basket included as a standard feature?

Answer:

Yes, a rear cargo basket is included as a standard feature.

ManageApril 23, 2026

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0
votes

Question:

What type of braking system is installed?

Answer:

The Freetan M-368X trike features mechanical disc brakes with a parking brake feature for safety when stopped.

ManageApril 23, 2026

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Answer:

It is equipped with a mechanical disc brake system.

ManageApril 23, 2026

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0
votes

Question:

Can the M368X pull the Addmotor 2026 trailer?

Answer:

Yes, you can attach the trailer to the M368X trike.

ManageApril 23, 2026

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0
votes

Question:

mechanical or hydraulic brakes?

Answer:

It comes with the mechanical disc brake.

ManageMay 02, 2026

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0
votes

Question:

Couple questions, we are looking at adding a second etrike to our family. Was looking at the artisan 360 for a bit, this new model really ticks all the boxes. Questions are does it utilize a rear differential. And these are none functional questions, i se

Answer:

It comes with a rear differential.

ManageMay 02, 2026

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1
votes

Question:

When you lower the handle bars what is the height? I want to be sure I can get the tricycle in my suv

Answer:

Hi there, Thank you for reaching out. The height of the M-368X with the handlebar in the lowest position is approximately 40.35 inches. Sincerely, Addmotor Tech

ManageMarch 21, 2026

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2
votes

Question:

What is the weight. Make one in white

Answer:

Hi there, Thank you for reaching out. The weight of the M-368X is approximately 148 lbs. If you would like to customize the color of your trike, please contact our sales team at sales@addmotor.com. Sincerely, Addmotor Tech

ManageMarch 21, 2026

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1
votes

Question:

Does it have a reverse gear?

Answer:

Hi there, Thanks for reaching out. We apologize, but our E-trikes currently do not have a reverse gear. Best regards, Addmotor Tech

ManageMarch 21, 2026

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1
votes

Question:

What is the seat height? Inches from sitting position to ground.